Senior Client Delivery Consultant

Remote

Full Time

Experienced

*Interested candidates, please note the additional questions at the end of this application - some "Easy Apply" functions may not fill those out, which could impact our ability to review your application*

About Limetree

Limetree is a performance-focused marketing agency that blends behavioral science, data, and practical marketing know-how to help organizations say the right thing, to the right people, in ways that actually work.

We specialize in industries where customer interaction is high-value and high-stakes, including healthcare, financial services, and other regulated or complex environments. Our work connects insight to action, using behavioral science and data to inform strategy, creative, and delivery in ways that drive measurable outcomes for our clients.

Limetree has been recognized multiple times on the Inc. 5000 list, named an Inc. Best Workplace, and holds multiple patents that inform our approach to marketing performance, decision-making, and execution.

Role Summary

The Senior Client Delivery Consultant is responsible for ensuring Limetree’s work is delivered clearly, confidently, and with impact. This role sits at the intersection of strategy and execution, owning client delivery from kickoff through completion while staying close to the work itself.

The Senior Client Delivery Consultant owns how work moves from strategy to execution, rolling up their sleeves when needed to unblock teams, move work forward, and ensure quality. They serve as the connective tissue between clients and Limetree’s internal experts, with a clear understanding of what has been sold, what success looks like for the client, and how delivery supports ongoing performance.

This is a hands-on, client-facing role for someone who takes ownership, is comfortable navigating ambiguity, and is accountable for driving outcomes through direct client-facing delivery.

The Opportunity

Limetree is growing because our approach works. As our client base expands and engagements become more cross-functional and visible, delivery excellence becomes even more critical to sustaining performance and client trust.

This role is part of our investment in building a stronger client delivery function, one that ensures momentum does not come at the expense of clarity, quality, or outcomes. The Senior Client Delivery Consultant brings structure, oversight, and accountability to how work lands with clients, while preserving the flexibility and collaboration that make Limetree effective.

In this role, you will strengthen how Limetree delivers work today, help define a delivery model that scales alongside the company’s growth, and partner closely with Program Management and internal operations teams while remaining accountable for the services delivery experience.

What You’ll Do

Own Client-Facing Services Delivery

Own client-facing delivery plans, milestones, and delivery quality for clients engaging Limetree in ongoing marketing strategy, insights, and services.

Track risks, dependencies, and open questions that affect client outcomes, escalating thoughtfully when delivery is at risk

Ensure work lands with clients clearly, on time, and with confidence

Lead Cross-Functional Execution

Coordinate work across strategy, behavioral science, data, and creative teams

Manage handoffs and dependencies across disciplines and seniority levels

Push back constructively when priorities, scope, or timelines threaten outcomes

Serve as the Primary Day-to-Day Client Operator

Act as the primary client point of contact for day-to-day communication

Lead status updates, delivery check-ins, and in-flight discussions

Partner with subject-matter experts to ensure specialized work lands effectively

Support Growth and Scale

Identify delivery risks and client needs beyond what is sold, and partner with leadership to scope and support additional work where it improves outcomes.

Partner with leadership to improve how delivery supports client performance and retention

Contribute to building a scalable client delivery function as Limetree grows

What We’re Looking For

Experience managing complex, client-facing work in healthcare or similarly regulated environments

Strong delivery instincts with the ability to translate strategy into execution

Comfort pushing back on clients and internal stakeholders when needed

Ability to lead through influence rather than formal authority

Clear, confident written and verbal communication skills

Interest in behavioral science and how insights connect to messaging, strategy, and outcomes

Experience working with tools such as Asana and Microsoft applications

This Role Is Not...

A traditional internal project management or traffic role

An operations or program management position focused on firmwide process optimization

A sales or business development role

A position with direct people management at the outset, though longer term, the opportunity does exist.

Compensation

Base salary range: $100,000 – $130,000, commensurate with experience

Experience

5–8 years of experience in client-facing delivery, consulting, account leadership, or project leadership roles

Experience in healthcare or similarly regulated, complex environments strongly preferred

Experience working in agency, consulting, or professional services settings

Demonstrated ability to independently own delivery across multi-disciplinary teams

Why This Role & Limetree

You’ll play a central role in ensuring Limetree’s work continues to deliver real performance as we grow

You’ll have meaningful ownership and influence without being boxed into a narrow function

You’ll help build a client delivery capability designed to scale, with future leadership opportunities as the function grows

You’ll work alongside smart, collaborative teammates across behavioral science, data, strategy, and creative

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Describe a client engagement where you owned delivery end-to-end. What went wrong, and how did you handle it?

Tell us about a time you had to push back on a senior client or internal stakeholder to protect outcomes. What was the situation and result?

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